Privacy Policy

This Privacy Policy applies between you, the User of this Website, and GSR Services LTD, the owner and provider of this Website. GSR Services LTD takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this Privacy Policy carefully.

Definitions and Interpretation

  1. In this Privacy Policy, the following definitions are used:
    • Data: all information that you submit to GSR Services LTD via the Website. This includes any information defined in the Data Protection Laws.
    • Data Protection Laws: any applicable law relating to the processing of personal Data, including the GDPR, and any national laws, regulations, and secondary legislation.
    • GDPR: the UK General Data Protection Regulation.
    • GSR Services LTD: a company incorporated in England and Wales with registered number 14544163, whose registered office is at GSR Services, Westmorland, 28 Main Street, Gaddesby, Leicestershire LE7 4WG.
    • User or you: any third party that accesses the Website and is not employed by GSR Services LTD or engaged as a consultant providing services to GSR Services LTD.
    • Website: the website you are currently using, gsrservices.ltd, and any sub-domains unless excluded by their own terms and conditions.
  2. In this Privacy Policy:
    • the singular includes the plural and vice versa;
    • references to sub-clauses, clauses, schedules, or appendices are included;
    • a reference to a person includes firms, companies, government entities, trusts, and partnerships;
    • “including” means “including without limitation”;
    • reference to any statutory provision includes any modification or amendment;
    • headings and sub-headings do not form part of this Privacy Policy.

Scope of this Privacy Policy

  1. This Privacy Policy applies only to the actions of GSR Services LTD and Users concerning this Website. It does not extend to any websites accessible from this Website, including any links to social media websites.
  2. For Data Protection Laws, GSR Services LTD is the “data controller”. This means GSR Services LTD determines how and why your data is processed.

Data Collected

  1. We may collect the following Data from you:
    • name;
    • contact information such as email addresses and telephone numbers;
    • in accordance with this Privacy Policy.

How We Collect Data

  1. We collect Data in the following ways:
    • data is given to us by you;
    • data is collected automatically.

Data That is Given to Us by You

  1. GSR Services LTD will collect your Data, for example:
    • when you contact us through the Website, by telephone, post, email, or other means;
    • in accordance with this Privacy Policy.

Data That is Collected Automatically

  1. We collect your Data automatically when you access the Website, for example:
    • we collect information about your visit to the Website, including your IP address, the date, times, and frequency of access, and how you use and interact with the Website.

Our Use of Data

  1. We may use your Data to provide you with the best possible service and experience when using our Website, specifically for:
    • internal record keeping;
    • improving our products/services;
    • sending marketing materials via email that may interest you;
    • in accordance with this Privacy Policy.
  2. We may use your Data if it is necessary for our legitimate interests, unless you have the right to object (see “Your Rights” below).
  3. For direct marketing via email, we need your consent, either via an opt-in or soft opt-in:
    • soft opt-in consent applies when you have previously engaged with us (e.g., requesting information on a product/service). We assume your consent unless you opt-out.
    • for other types of e-marketing, we require explicit consent (e.g., checking a tick box).
    • you can withdraw consent at any time (see “Your Rights” below).
  4. We may use your Data to show you GSR Services LTD adverts and content on other websites. If you do not want us to use your data in this way, turn off the relevant cookies (see our Cookies Policy).

Keeping Data Secure

  1. We use technical and organizational measures to safeguard your Data, such as:
    • controlling access to your account with a unique username and password;
    • storing your Data on secure servers.
  2. Technical and organizational measures include handling any suspected data breach. If you suspect any misuse, loss, or unauthorized access to your Data, contact us immediately at george@gsrservices.ltd
  3. For detailed online safety information, visit www.getsafeonline.org, supported by HM Government and leading businesses.

Data Retention

  1. We will only hold your Data for as long as necessary for the purposes outlined in this Privacy Policy or until you request deletion.
  2. Even if we delete your Data, it may persist on backup or archival media for legal, tax, or regulatory purposes.

Your Rights

  1. You have the following rights regarding your Data:
    • Right to access: request copies of the information we hold about you or request modification, updates, or deletion of such information. We may refuse your request if it is “manifestly unfounded or excessive.”
    • Right to correct: have your Data rectified if it is inaccurate or incomplete.
    • Right to erase: request that we delete or remove your Data from our systems.
    • Right to restrict our use of your Data: “block” us from using your Data or limit how we use it.
    • Right to data portability: request that we move, copy, or transfer your Data.
    • Right to object: object to our use of your Data, including for our legitimate interests.
  2. To make enquiries or exercise any of your rights, contact us at 
  3. Technical and organizational measures include handling any suspected data breach. If you suspect any misuse, loss, or unauthorized access to your Data, contact us immediately at george@gsrservices.ltd
  4. If you are not satisfied with how we handle your Data complaint, you may refer your complaint to the ICO (https://ico.org.uk/).
  5. Keep us informed if your Data changes during the period we hold it.

Links to Other Websites

  1. This Website may provide links to other websites. We do not control these websites and are not responsible for their content. This Privacy Policy does not extend to these websites.

Changes of Business Ownership and Control

  1. GSR Services LTD may expand or reduce our business, which may involve the sale and/or transfer of control. Data provided by Users will be transferred to the new owner or controlling party under this Privacy Policy.
  2. We may also disclose Data to a prospective purchaser.
  3. We aim to protect your privacy in these instances.

General

  1. You may not transfer your rights under this Privacy Policy to any other person. We may transfer our rights where we believe your rights will not be affected.
  2. If any provision of this Privacy Policy is found invalid or unenforceable, the other provisions will remain in effect.
  3. No delay, act, or omission by a party in exercising any right or remedy will be deemed a waiver of that right or remedy.
  4. This Agreement is governed by English and Welsh law. All disputes will be subject to the jurisdiction of the English and Welsh courts.

Changes to this Privacy Policy

  1. GSR Services LTD reserves the right to change this Privacy Policy as necessary or as required by law. Any changes will be posted on the Website, and you are deemed to accept the terms on your first use following the alterations.

Contact GSR Services LTD by email at george@gsrservices.ltd

This Privacy Policy was last updated on 11 June 2024.